Privacy Policy

Last updated: August 2026

At Sacco Beauty, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Sacco Beauty Ltd collects, uses, stores and protects your personal data when you visit our website, purchase from our online shop, contact us, book or receive a treatment, or otherwise interact with Sacco Beauty.

It also explains your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Sacco Beauty Ltd is a private limited company operating Sacco Beauty, an independent beauty salon and retailer in Bath, UK.

Sacco Beauty Ltd
Sacco Beauty
4 Monmouth Street
Bath
BA1 2AJ
United Kingdom

Website: saccobeauty.com
Email: saccobeauty@hotmail.com
Telephone: 01225 471292

For the purposes of UK data protection law, Sacco Beauty Ltd is the data controller responsible for your personal information.

2. The Information We Collect

The personal information we collect depends on how you interact with Sacco Beauty.

This may include:

Your name
Email address
Telephone number
Billing and delivery address
Details of products you purchase
Appointment and treatment information
Communications you send to us
Reviews or feedback you choose to provide
Technical information such as your IP address, browser and device information
Information about how you use our website
Cookie information
Payment and transaction information

When you purchase through our website, payments are processed securely through Shopify and its supported payment services. Sacco Beauty does not ordinarily receive or store your complete payment card details.

3. Treatment and Consultation Information

When you book or receive certain treatments, we may need to collect information about your health, medical history, allergies, medications or other circumstances relevant to your treatment.

This allows us to assess whether a treatment is appropriate for you, provide treatments safely and maintain appropriate treatment records.

Health information is considered special category personal data under UK data protection law and receives additional protection.

We only collect health information that is reasonably necessary for the treatment or service concerned and process it where we have an appropriate lawful basis and special category condition under data protection law.

4. How We Collect Your Information

We may collect personal information when you:

Purchase a product from our online shop
Book an appointment through Vagaro
Enquire about an appointment or treatment
Complete a consultation or treatment form
Contact us by telephone, email, website form or social media
Create a customer account, where this facility is available
Leave a review or provide feedback
Visit or interact with our website
Visit Sacco Beauty in person
Otherwise provide information directly to us

We may also receive information from Shopify, Vagaro and other service providers where necessary to provide our services to you.

5. How We Use Your Information

We may use your personal information to:

Process and fulfil online orders
Take and manage payments
Arrange delivery or collection
Manage appointments and treatment enquiries
Provide treatments safely and appropriately
Maintain consultation and treatment records
Respond to questions and customer service enquiries
Contact you about an order or appointment
Manage returns, refunds and complaints
Provide appropriate treatment aftercare
Maintain and improve our website and customer experience
Prevent fraud, misuse and security threats
Maintain appropriate business, financial and legal records
Comply with legal, regulatory and insurance obligations

We will not use your information for purposes that are incompatible with those for which it was collected unless permitted or required by law.

6. Our Lawful Bases for Processing

Under UK GDPR, we must have a lawful reason for processing your personal information.

Depending on the circumstances, we may rely on:

Contract
Where processing is necessary to fulfil an order, appointment, service or other agreement with you.

Legitimate interests
Where processing is reasonably necessary to operate Sacco Beauty, provide customer service, protect our business or improve our services, provided your rights and interests do not override those interests.

Consent
Where you have actively agreed to a particular use of your information.

Legal obligation
Where we need to process or retain information to comply with the law.

Where we process special category information, including relevant health information, we will also rely on an appropriate condition permitted under data protection law.

7. Our Online Shop and Shopify

Our online shop is powered by Shopify.

When you browse the Sacco Beauty website or purchase a product from us, Shopify may process information required to operate our online store and provide its services.

This may include your name, email address, telephone number, billing and delivery address, order and transaction information, IP address, device information and information about how you interact with the store.

Shopify may process information outside the United Kingdom and uses safeguards for international transfers where required by applicable law.

You can find more information about Shopify's privacy practices here:

Shopify Privacy Policy

8. Appointment Bookings and Vagaro

We use Vagaro to manage salon appointments and certain information associated with bookings.

When you select a booking link on our website, you may be directed to or interact with Vagaro's booking service.

Information you provide when making or managing an appointment may be processed by Vagaro and made available to Sacco Beauty where necessary to manage your booking and provide the requested treatment.

Vagaro has its own privacy policy governing how it handles personal information through its services. We recommend reviewing this when using its booking platform.

9. Cookies

Our website uses cookies and similar technologies.

Cookies are small files placed on your device that enable websites to function and can provide information about how the website is being used.

Our website may use:

Essential cookies to provide core functionality such as security, navigation, shopping baskets and checkout.

Functional cookies to remember choices and preferences.

Shopify cookies and similar technologies required to operate and secure our ecommerce store and understand its performance.

Where cookies or similar technologies require your consent under applicable law, they will only be used after you have made the appropriate choice through our cookie controls.

You can change or withdraw your cookie choices through the cookie settings available on our website.

Shopify provides merchants with customer privacy controls, including regional cookie consent settings.

10. Social Media

Sacco Beauty maintains social media accounts that may be linked from our website.

If you choose to follow one of these links or interact with Sacco Beauty through a social media platform, that platform may independently collect and process information about you in accordance with its own privacy policy.

Sacco Beauty does not control the privacy practices of third-party social media platforms.

11. Who We Share Your Information With

We do not sell your personal information.

Where necessary, we may share personal information with trusted organisations that help us operate Sacco Beauty and provide our services, including:

Shopify and associated ecommerce providers
Payment processors
Vagaro
Delivery and fulfilment providers
Website and technical service providers
Professional advisers, including accountants, insurers and legal advisers
Government authorities, regulators or law enforcement where legally required

We only share information where there is an appropriate reason to do so.

12. International Transfers

Some of the technology providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by UK data protection law.

13. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting, insurance and regulatory obligations.

Different types of information may therefore be retained for different periods.

For example, transaction and financial information may need to be retained to meet accounting and tax requirements. Treatment and consultation records may be retained for an appropriate period having regard to legal, professional and insurance requirements.

When information is no longer required, we will securely delete or anonymise it where appropriate.

14. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

We also use reputable service providers and appropriate account, website and ecommerce security measures.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

15. Your Data Protection Rights

Under UK data protection law, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how your information is processed
Object to certain uses of your information
Request the transfer of certain information to you or another organisation
Withdraw consent where we rely upon your consent

These rights are subject to certain legal conditions and exceptions.

You will not normally have to pay to exercise your rights. We may need to verify your identity before completing a request.

To exercise any of these rights, please contact us at saccobeauty@hotmail.com.

16. Automated Decision-Making

Sacco Beauty does not use your personal information to make solely automated decisions that have legal or similarly significant effects on you.

Some third-party services involved in ecommerce, payments or fraud prevention may use automated systems as part of providing their services.

17. Third-Party Websites

Our website may contain links to third-party websites and services, including Vagaro and social media platforms.

When you leave our website, those organisations may collect and process information in accordance with their own privacy policies.

Sacco Beauty is not responsible for the privacy practices or content of third-party websites.

18. Children's Privacy

Our website and online shop are not intended for children to independently provide personal information or make purchases.

Where treatments are available to clients under the age of 18, the involvement or consent of a parent or guardian may be required depending on the treatment, the client's age and applicable requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.

The latest version will be published on this page and the date at the top will show when it was most recently updated.

20. Contact Us

If you have any questions about this Privacy Policy, how we handle your information or wish to exercise one of your data protection rights, please contact: